Let us help you with our FAQs

Yes our prices are always the same and will never change whether you pay immediately or on pay weekly terms. We do not charge interest to our services or items.

Anyone over the age of 18 can apply to pay on weekly payment terms. Once you have selected the weekly/fortnightly/monthly payment terms, one of the finance team will be in touch to go through a finance application with you.

This is one of the most frequently asked questions we get here at iiPPY. And the answer is YES! We do accept people with bad credit, we don’t even do a credit check! We do what we call an affordability check where we check you can afford the repayments prior to We judge each application on a case by case basis. Why not apply and see if we can help you!

For the vast majority of our first time customers, delivery is usually the week following 20-25 working days from your first repayment. We will be able to confirm your actual delivery date with you prior to any order being approved and accepted. As iiPPY works with a range of suppliers, in some very rare instances, delivery dates can change. iiPPY does not have any control over this, but we will always endeavour to contact you prior to your delivery date if this is the case. Wherever this does happen, iiPPY will always seek (wherever possible) to offer a discount on any future orders.

As part of iiPPY’s commitment to responsible lending, and as we don’t perform any credit checks, we perform an affordability check which requires us to have a percentage of the total order value prior to delivery. This ensures our customers can afford to purchase through iiPPY prior to receiving any goods. By opting for less repayments over a shorter period of time (for example 10 repayments instead of 12), we can reduce the delivery time frame and get goods delivered to you sooner.

Simply head over to our independent review platform Reviews.co.uk

As per our standard terms and conditions, all cancellation requests MUST be sent through to Cancel@iippy.co.uk

We welcome any custom/bespoke orders from our iiPPY VIP members. In order to become a VIP, simply place your third order through iiPPY!

An iiPPY VIP is one of our special customers. They receive exclusive benefits such as Discounts (up to 30% off), quicker delivery and custom/bespoke orders for pretty much anything! In the past we’ve helped our iiPPY VIP customers purchase everything from Cars to Dogs! In order to become an iiPPY VIP, you need to have made at least 3 orders and have not missed a repayment or made a repayment later than the due date.

 

*iiPPY VIP membership status is at the sole discretion of iiPPY and any benefits or membership can be withdrawn or changed at iiPPY’s sole discretion at any time without notice

Feel free to browse some feedback from just a handful of our customers on our independent review platform Reviews.co.uk

Simply become an iiPPY VIP! Have a browse of the information above for more information!

We can reduce the total number of repayments in the payment plan. As part of iiPPY’s commitment to responsible lending, and as we don’t perform any credit checks, we perform an affordability check which requires us to have a percentage of the total order value prior to delivery. This ensures our customers can afford to purchase through iiPPY prior to receiving any goods. By opting for less repayments over a shorter period of time (for example 10 repayments instead of 12), we can reduce the delivery time frame and get goods delivered to you sooner.

Alternatively, if your an iiPPY VIP, you are eligible for a reduced delivery time frame.

In order to keep our prices affordable, we supply our beds and mattress separate. If you would like a mattress onto your order, simply add one into your online shopping cart when checking out or simply contact us and we’ll do it for you